Privacy policy

Last updated: July 7, 2026

Haute Condoms operates this website and all associated content, features, products and services (the “Services”) in order to provide a curated and secure user experience.

This Privacy Policy describes how Haute Condoms collects, uses, processes, and discloses personal information when you access or use the Services, including when you make a purchase or communicate with us.

In the event of any inconsistency between this Privacy Policy and the Terms of Service, this Privacy Policy shall prevail with respect to personal data processing.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.


1. Personal Data

For the purposes of this Policy, “personal data” means any information relating to an identified or identifiable natural person, within the meaning of Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR).

This does not include anonymized or irreversibly de-identified data.


2. Categories of Data Collected

Depending on your interaction with the Services, we may collect:

Identification and Contact Data
Name, billing and shipping address, email address, telephone number

Payment and Financial Data
Payment method details, transaction confirmations, billing data (processed via secure payment providers)

Account Data
Login credentials, preferences, account settings

Transaction Data
Purchase history, cart activity, returns, cancellations

Communication Data
Correspondence with our services (support, inquiries, requests)

Technical and Device Data
IP address, browser type, device identifiers, connection data

Usage Data
Navigation patterns, interactions with pages, timestamps, session behavior


3. Sources of Data

Personal data may be collected:

  • directly from you (account creation, orders, communications)
  • automatically through your use of the Services (cookies, logs, analytics tools)
  • via technical service providers acting on our behalf
  • through authorized third-party partners


4. Purposes of Processing

Personal data is processed for the following purposes:

a) Performance of Contract

  • order processing and fulfillment
  • payment validation
  • delivery coordination
  • account management

b) Service Optimization

  • improving user experience
  • personalization of content and recommendations
  • internal analytics

c) Marketing Communications

  • sending updates, newsletters, or promotional content
  • displaying relevant advertising based on user interactions

Users may opt out at any time.

d) Security and Fraud Prevention

  • identity verification
  • fraud detection and prevention
  • system integrity monitoring

e) Legal and Regulatory Compliance

  • compliance with applicable laws and regulations
  • response to legal requests
  • enforcement of contractual rights


5. Legal Basis for Processing

Where applicable under GDPR, processing is based on:

  • performance of a contract (Article 6(1)(b))
  • legal obligations (Article 6(1)(c))
  • legitimate interests (Article 6(1)(f))
  • consent, where required (Article 6(1)(a))


6. Data Sharing

Personal data may be disclosed to:

  • technical service providers (hosting, payment processing, analytics, logistics) acting strictly on our instructions
  • business partners for marketing or operational purposes, subject to applicable law
  • affiliated entities within our organizational structure
  • public authorities where legally required

All third parties are bound by confidentiality and data protection obligations.


7. International Transfers

Personal data may be transferred outside the European Economic Area.

Where applicable, such transfers are governed by:

  • Standard Contractual Clauses approved by the European Commission
  • or equivalent legal safeguards


8. Data Retention

Personal data is retained only for as long as necessary to:

  • fulfill contractual obligations
  • comply with legal requirements
  • resolve disputes
  • enforce agreements

Retention periods vary depending on the nature of the data and applicable obligations.


9. Data Security

Appropriate technical and organizational measures are implemented to ensure a level of security appropriate to the risk.

However, no system can guarantee absolute security. Users are encouraged to use secure communication channels when transmitting sensitive information.


10. Your Rights

Under applicable data protection laws, you may have the right to:

  • access your personal data
  • request rectification
  • request erasure
  • restrict or object to processing
  • request data portability
  • withdraw consent at any time

Requests may be submitted using the contact details below.

Identity verification may be required.


11. Children

The Services are not intended for minors.

We do not knowingly collect personal data from individuals under the age of majority.


12. Third-Party Links

The Services may contain links to external websites.

We are not responsible for the privacy practices or content of such third-party platforms.


13. Complaints

If you believe your data is processed in violation of applicable law, you may lodge a complaint with the competent supervisory authority (CNIL in France).


14. Updates

This Privacy Policy may be updated periodically.

Changes will be published on this page with an updated revision date.


15. Contact

For any questions or to exercise your rights:

Haute Condoms
62 Avenue de New York
75016 Paris
France

team@hautecondoms.com

Haute Condoms acts as data controller within the meaning of applicable data protection laws.